{"id":29204,"date":"2022-08-18T06:37:50","date_gmt":"2022-08-18T05:37:50","guid":{"rendered":"https:\/\/loja.patrimoniocultural.gov.pt\/?page_id=29204"},"modified":"2025-05-20T22:18:24","modified_gmt":"2025-05-20T21:18:24","slug":"adr-and-odr","status":"publish","type":"page","link":"https:\/\/loja.patrimoniocultural.gov.pt\/en\/adr-and-odr\/","title":{"rendered":"ADR and ODR"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong>ADR<\/strong><br>In the event of a dispute, the consumer can turn to an Alternative Dispute Resolution (ADR) entity. The Alternative Disputes Resolution (ADR) entities are authorised to carry out mediation, conciliation and arbitration of consumer disputes in Portugal that are registered on the list of ADR entities provided by Law no. 144\/2015. Click on <a href=\"https:\/\/www.ipai.pt\/fotos\/gca\/i006245_1459446712.pdf\" target=\"_blank\" rel=\"noopener\">www.ipai.pt<\/a><br><br><strong>ODR<\/strong><br>Consumers can make use of the European Online Dispute Resolution platform available at <a href=\"https:\/\/ec.europa.eu\/consumers\/odr\/main\/?event=main.home2.show\" target=\"_blank\" rel=\"noopener\">ec.europa.eu<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>ADRIn the event of a dispute, the consumer can turn to an Alternative Dispute Resolution (ADR) entity. The Alternative Disputes Resolution (ADR) entities are authorised to carry out mediation, conciliation and arbitration of consumer disputes in Portugal that are registered on the list of ADR entities provided by Law no. 144\/2015. Click on www.ipai.pt ODRConsumers [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-29204","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/loja.patrimoniocultural.gov.pt\/en\/wp-json\/wp\/v2\/pages\/29204","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/loja.patrimoniocultural.gov.pt\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/loja.patrimoniocultural.gov.pt\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/loja.patrimoniocultural.gov.pt\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/loja.patrimoniocultural.gov.pt\/en\/wp-json\/wp\/v2\/comments?post=29204"}],"version-history":[{"count":1,"href":"https:\/\/loja.patrimoniocultural.gov.pt\/en\/wp-json\/wp\/v2\/pages\/29204\/revisions"}],"predecessor-version":[{"id":1379761,"href":"https:\/\/loja.patrimoniocultural.gov.pt\/en\/wp-json\/wp\/v2\/pages\/29204\/revisions\/1379761"}],"wp:attachment":[{"href":"https:\/\/loja.patrimoniocultural.gov.pt\/en\/wp-json\/wp\/v2\/media?parent=29204"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}